Job description
Key Responsibilities * Identify potential customers and generate new sales leads. * Contact prospective clients through telephone calls and other communication channels. * Promote and sell the company’s advertising solutions and services. * Explain product features, benefits and advertising opportunities to customers. * Develop and maintain strong relationships with existing and potential clients. * Negotiate pricing and close sales deals professionally. * Follow up with customers regarding inquiries, quotations and pending sales. * Coordinate advertising campaigns with internal departments. * Maintain accurate customer information and sales records. * Update CRM systems and maintain customer databases. * Prepare daily, weekly and monthly sales reports. * Monitor sales performance and work towards achieving assigned targets. * Handle customer inquiries and resolve concerns efficiently. * Identify new business opportunities and support company growth. * Ensure excellent customer service and satisfaction. Candidate Requirements * Minimum 2 years of experience in call center operations, sales or customer service is preferred. * Excellent communication and interpersonal skills. * Fluency in English and Sinhala. * Knowledge of Tamil will be an added advantage. * Good understanding of marketing, concept selling and customer engagement. * Strong negotiation and sales-closing abilities. * Experience in lead generation and customer acquisition. * Good organizational and problem-solving skills. * Proficiency in Microsoft Office and CRM systems. * Basic computer knowledge and data entry skills. * Ability to manage multiple customer inquiries efficiently. * Strong customer relationship management abilities. * Self-motivated, target-driven and results-oriented personality. * Positive attitude and willingness to learn. * Ability to work independently and as part of a team. * Responsible, punctual and hardworking personality. Salary & Benefits 💰 Attractive Salary Package 🎯 Performance-Based Incentives 📈 Career Growth and Promotion Opportunities 🤝 Supportive and Professional Working Environment 📚 Opportunity to Develop Sales and Marketing Skills 💼 Gain Experience in Advertising Sales and Client Management ✅ Opportunity to Work with an ISO 9001:2015 Certified Organization ✅ Join a Company with 12 Years of Trusted Service Work Location 📍 Expo Ceylon – Wattala Branch Wattala, Sri Lanka
Requirements
- 2+ years of call center, sales, or customer service experience preferred.
- Strong communication and customer service skills.
- Fluent in English and Sinhala; Tamil is an added advantage.
- Knowledge of marketing, concept selling, and customer engagement.
- Good problem-solving and organizational abilities.