Job description
πΌ ππππππππ : Executive β Counselling & Enrolment π Location: Panadura π ππππππππππππ | πππππππππ ππππ πππ : γ~γβͺ Bachelorβs Degree in Business Administration, Marketing, Education or a related field. γ~γβͺ 1β2 years of experience in student counselling, customer service or educational enrolments. γ~γβͺ Excellent communication, interpersonal and presentation skills. γ~γβͺ Strong organisational and time-management abilities. γ~γβͺ Proficiency in MS Office; experience with CRM systems will be an added advantage. π ππππππππππππππππ | πππ ππππ πππ : γ~γβͺ Counsel prospective students and provide accurate information on programmes, admissions and enrolment procedures. γ~γβͺ Handle student inquiries professionally through calls, emails and face-to-face consultations. γ~γβͺ Guide applicants throughout the admission and enrolment process. γ~γβͺ Follow up with prospective students and support the achievement of enrolment targets. γ~γβͺ Maintain accurate student records and update CRM/database systems. γ~γβͺ Coordinate with academic and administrative teams to ensure a smooth student experience. γ~γβͺ Support promotional activities, educational events and student recruitment initiatives.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Education, or a related field.
- 1-2 years of experience in student counselling, customer service, or educational enrolments.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Proficiency in MS Office and familiarity with CRM tools is an advantage.