Job description
Job Description – IT Assistant (ERP System) Company: Expo Ceylon Position: IT Assistant – ERP System Industry: Information Technology / ERP Support Location: Wattala, Sri Lanka Employment Type: Full-Time Experience: 1–2 Years Job Summary Expo Ceylon is looking for a skilled, motivated and detail-oriented IT Assistant (ERP System) to join its team at the Wattala Branch. The ideal candidate should have good technical knowledge, ERP support experience and strong problem-solving abilities to ensure smooth IT operations and provide effective technical assistance to system users. Key Responsibilities * Provide first-level technical support for ERP systems and users. * Assist with ERP system maintenance, updates and troubleshooting. * Manage user accounts, system access and permissions. * Monitor ERP system performance and identify technical issues. * Ensure data accuracy and maintain proper system records. * Assist employees with ERP-related technical problems. * Coordinate with software vendors and IT teams when required. * Maintain technical documentation and system reports. * Support daily IT operations and system improvements. * Assist with database-related tasks and basic SQL operations when required. Candidate Requirements * Diploma or Degree in Information Technology, Computer Science or a related field. * Minimum 1–2 years of experience in IT support or ERP systems. * Basic knowledge of ERP systems and SQL will be an added advantage. * Strong technical troubleshooting and problem-solving skills. * Good communication and interpersonal abilities. * Basic knowledge of computer systems and software applications. * Strong organizational skills and attention to detail. * Ability to work independently and as part of a team. * Positive attitude and willingness to learn new technologies. * Responsible, hardworking and self-motivated personality. Salary & Benefits 💰 Attractive Salary Package 🎯 Performance-Based Incentives 📈 Career Growth and Development Opportunities 💻 Opportunity to Develop ERP and IT Support Skills 🤝 Supportive and Professional Working Environment 🏢 Opportunity to Work with an ISO 9001:2015 Certified Organization ⭐ Join a Company with 12 Years of Trusted Service How to Apply Interested candidates are invited to send their updated CV or contact the company for further information. 📞 Contact: 070 731 3195 📱 Send CV: 070 707 8142 🌐 Website: www.expoceylonplc.com 📍 Job
Requirements
- Diploma or Degree in IT, Computer Science, or a related field.
- 1-2 years of IT or ERP support experience.
- Basic knowledge of ERP systems and SQL is an advantage.
- Strong troubleshooting and problem-solving skills.
- Good communication skills and ability to work in a team.