Customer Service Officer

Job description

Customer Support Agent Position: Customer Support Agent Age Requirement: 30 Years or Below Employment Type: Full-Time Job Summary We are looking for a motivated, professional and customer-focused Customer Support Agent to join our team. The ideal candidate should have excellent English communication skills and the ability to interact confidently with international customers. The successful candidate will be responsible for handling customer inquiries, providing accurate information and maintaining positive customer relationships while delivering excellent customer service. Key Responsibilities * Communicate professionally and confidently with international customers. * Respond to customer inquiries promptly and accurately. * Provide information about company products and services. * Handle customer questions, concerns and complaints professionally. * Build and maintain positive relationships with customers. * Maintain accurate records of customer interactions. * Follow company customer-service procedures and guidelines. * Achieve individual and team performance targets. * Coordinate with team members to resolve customer issues. * Ensure high levels of customer satisfaction. Candidate Requirements * Age 30 years or below. * Excellent spoken and written English is mandatory. * Strong communication and interpersonal skills. * Good customer-service and problem-solving abilities. * Basic computer knowledge. * Positive attitude and willingness to learn. * Punctual, reliable and responsible personality. * Ability to work in a fast-paced environment. * Good organizational and time-management skills. * Ability to work independently and as part of a team. Ideal Candidate We are seeking someone who is confident, friendly, professional and passionate about helping customers. The candidate should be comfortable communicating with international clients in English and committed to delivering high-quality customer service. How to Apply Interested candidates are encouraged to submit their updated CV with valid contact details through the recruitment advertisement.

Requirements

• Excellent spoken and written English (mandatory).
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Punctual, reliable, and responsible.
• Good customer service skills.