Job description
Customer Service Officer – Dialog | Colombo & Gampaha Join a customer-focused telecommunications environment as a Customer Service Officer, supporting customers and ensuring a professional service experience at Dialog outlets. 💠 Key Responsibilities * Assist customers with inquiries, products and services. * Provide accurate information and resolve customer concerns professionally. * Handle customer requests, registrations and service-related documentation. * Maintain high standards of customer service and professionalism. * Support daily outlet operations and administrative activities. * Build positive customer relationships and ensure customer satisfaction. 💠 Requirements * School leavers are encouraged to apply. * Below 30 years of age. * Good communication skills in English and Sinhala. * Professional, customer-friendly attitude. * Flexible, responsible and willing to learn. * Available Monday–Friday, 9:00 AM–6:00 PM and Saturday, 9:00 AM–2:00 PM. 📍 Locations: Colombo & Gampaha Region 📧 Apply: hr@softlogic.lk 🏢 Dialog Business Partner: Softlogic Holdings PLC
Requirements
- School leavers are encouraged to apply
- Below 30 years of age
- Good communication skills in English and Sinhala
- Professional work ethic with flexibility and willingness to learn new skills
- Ability to work from Monday to Friday (At 09:00am-06:00pm) and Saturday half day