Customer Service Officer

Job description

Customer Service Officer * Provide friendly and professional customer service at restaurant outlets. * Handle customer inquiries, requests, and complaints efficiently. * Assist customers with orders and provide accurate product information. * Ensure a positive customer experience at all times. * Coordinate with restaurant staff to resolve customer concerns quickly. * Maintain high service and communication standards. * Support smooth day-to-day outlet operations. * Build positive relationships with customers and encourage repeat visits.

Requirements

• School leavers are encouraged to apply
• Age below 30 years
• Good command of English and Sinhala
• Good communication and interpersonal skills
• Friendly, confident, and customer-focused personality
• Basic computer skills