Customer Service Executive

Job description

💼 POSITION: Customer Service Executive Company: Viyema Job Net Job Type: Full-Time Salary: LKR 50,000 – 75,000 Locations: Boralesgamuwa | Nugegoda | Wellawatta 💠 JOB OVERVIEW Viyema Job Net is seeking friendly, motivated, and customer-focused individuals to join its team as Customer Service Executives. This is an excellent entry-level opportunity for school leavers and freshers who are interested in developing their careers in customer service, communication, and professional business operations. 💠 KEY RESPONSIBILITIES * Handle customer inquiries in a friendly and professional manner. * Provide accurate information regarding company services and available opportunities. * Respond to customer queries through telephone, WhatsApp, and other communication channels. * Assist customers by understanding their requirements and providing appropriate guidance. * Maintain professional communication and positive customer relationships. * Follow up on customer inquiries when required. * Maintain accurate customer information and basic records. * Handle customer concerns professionally and refer complex matters to the relevant team. * Support day-to-day customer service and administrative activities. * Work collaboratively with team members to deliver a high standard of service. 💠 REQUIREMENTS & CANDIDATE PROFILE * School leavers and freshers are encouraged to apply. * Both male and female candidates are welcome. * Good communication and interpersonal skills. * Basic English knowledge would be an added advantage. * Friendly, confident, and professional attitude. * Willingness to learn and develop new skills. * Ability to communicate effectively with different types of customers. * Responsible, punctual, and capable of working as part of a team. * Previous customer service experience is not essential, as training will be provided. ✅ BENEFITS * Attractive salary of LKR 50,000 – 75,000. * Professional training provided. * English-language training provided. * Opportunity to improve communication and customer service skills. * Suitable career opportunity for school leavers and freshers. * Opportunity for professional development and career growth. 📩 HOW TO APPLY Interested candidates can contact Viyema Job Net or submit their details for consideration. 📞 Phone / WhatsApp: 071 212 8072 📧 Email: yasanthisenarathne78@yahoo.com

Requirements

• English knowledge is an added advantage
• Good communication skills are preferred
• Both male & female candidates can apply