Call Centre Assistant

Job description

We are seeking enthusiastic and customer-focused individuals to join our Call Centre team in Colombo 10. Key Responsibilities • Handle inbound and outbound customer calls in a professional manner • Provide accurate information and support to customers • Record customer details and update system records correctly • Resolve customer queries efficiently and escalate when necessary • Maintain high standards of customer service at all times Requirements • Male or female candidates are welcome • Age below 30 years • Must be living in Colombo or nearby areas (Colombo preferred) • Good communication skills in Sinhala and/or English • Basic computer knowledge • Willingness to work on a roster basis (day/night shifts if required) • Positive attitude and ability to work under pressure What We Offer • Friendly and supportive working environment • Career growth opportunities • On-the-job training Apply Now : Outsource@humanresources.lk 0702802000 (Whatsapp)

Requirements

• Male or female candidates are welcome
• Must be living in Colombo or nearby areas (Colombo preferred)
• Good communication skills in Sinhala and/or English
• Basic computer knowledge
• Willingness to work on a roster basis (day/night shifts if required)
• Positive attitude and ability to work under pressure