Job description
Administrative Officer Spinellanka Tours (PVT) LTD Location: Negombo Work Type: Hybrid | Full-Time Salary: LKR 50,000 – 70,000 per month Job Summary Spinellanka Tours (PVT) LTD is seeking a reliable, organized, and customer-focused Administrative Officer to support daily administrative and travel operations. The successful candidate will communicate with international customers and overseas business partners, coordinate bookings and travel arrangements, manage administrative documentation, and assist with developing B2B partnerships. Key Responsibilities * Handle customer inquiries, bookings, reservations, and follow-ups. * Communicate professionally with international customers regarding travel requirements. * Coordinate with hotels, drivers, tour guides, suppliers, and other service providers. * Manage and update the company website and online booking system. * Prepare quotations, invoices, itineraries, travel documents, reports, and other administrative records. * Manage company emails and provide timely customer support. * Develop and maintain relationships with overseas travel agencies, tour operators, and B2B partners. * Identify potential international business partners and support new business opportunities. * Maintain accurate company records and administrative documentation. * Support management with planning, coordination, and day-to-day business operations. * Ensure smooth service delivery by following up with customers, suppliers, and business partners. Candidate Requirements * Excellent written and spoken English. * Confidence in communicating with foreign and international customers. * Good computer literacy, including Microsoft Word, Excel, and Outlook. * Experience or familiarity with websites and online booking systems. * Strong organizational, documentation, and multitasking abilities. * Excellent attention to detail and problem-solving skills. * Ability to work independently and manage multiple responsibilities. * Good interpersonal and customer-service skills. * Experience in tourism, hospitality, administration, B2B sales, or business development will be an advantage. * Basic knowledge of web technologies is an added advantage. Employment Details Office: Level 3, 220/C/1/2, St Joseph St, Thelwatta Junction, Negombo Preferred candidates: Applicants residing in or around Colombo and Gampaha areas Employment: 100% Full-Time Working arrangement: Hybrid, with occasional remote work availa
Requirements
- Excellent English communication skills, both written and spoken
- Confident and professional communication with foreign/international customers
- Good computer literacy
- Proficiency in Microsoft Office — Word, Excel, and Outlook
- Experience working with websites and online booking systems
- Strong organizational and documentation skills
- Ability to multitask and work independently